A. Collection of Your Personal Information
1. COLLECTION OF PERSONAL INFORMATION
You are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request services, to submit a review, and possibly to request information. The type of personal information that we collect from you varies based on your particular interaction with our Website.
Cookies. We and our third-party service providers collect information from you by using cookies. A cookie is a small file stored on user’s computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Website, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser.
Disabling Cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Website because it may not function properly if the ability to accept cookies is disabled.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website to, among other things, log the activities of Website visitors, help us manage content, and compile statistics about Website usage. We and our service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
B. How Joral Technologies Uses the Information We Collect
1. HOW PERSONAL INFORMATION IS USED
We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons:
To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services;
For customer support and to respond to your inquiries;
For internal record-keeping purposes;
To improve and maintain our Website and our Services (for example, we track information entered through the “Search” function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
To periodically send promotional emails to the email address you provide regarding new products from Joral Technologies, special offers from Joral Technologies or other information about Joral Technologies that we think you may find interesting;
To contact you via
email, telephone or mail, or, where requested, by text message, to deliver certain services or information you have requested;
For Joral Technologies’ market research purposes, including, but not limited to, the customization of the Website according to your interests;
We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes.
C. Electronic Newsletters, Invitations, Polls and Surveys
At our sole discretion, Joral Technologies may offer any of the following free services on the Website, which you may select to use or receive at your option. Certain of the following services may require you to provide additional personal information as detailed below:
1. ELECTRONIC NEWSLETTERS
We may offer a free electronic newsletter to users. We will gather the email addresses of users who sign up for Joral Technologies for the newsletter mailing list. Users may remove themselves from this mailing list by opting out of receiving newsletters during the registration process, or by following the link provided in each newsletter that points users to a subscription management page where the user can unsubscribe from receiving newsletters.
2. “SEND TO A FRIEND”
Our Website users can voluntarily choose to electronically forward a link, page, or document to someone else by clicking “send to a friend.” To do so, the user must provide his or her email address, as well as the email address of the recipient. The user’s email address is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues, Services, and/or the Website. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. We may use a system to “tag” users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
We may conduct user surveys from time to time to better target our content to our Website users. We will not share individual responses from these surveys with any third-party. We will share aggregate data with third-party service providers, partners, and other third parties. We also will post aggregate data containing survey responses on our Website; that data may be viewed and downloaded by other users of our Website.
D. Minor’s Privacy
Our Services are not designed for person(s) under 18. If we discover that a person under 18 has provided us with personal information, without the consent of a guardian, we will delete such information from our systems.
We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. Joral Technologies may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. Joral Technologies is not responsible for the unauthorized use of your information, nor for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.
We may share the information that we collect about you, including your personal information, as follows:
1. INFORMATION DISCLOSED TO PROTECT US AND OTHERS
2. INFORMATION DISCLOSED TO THIRD-PARTY SERVICE PROVIDERS AND BUSINESS PARTNERS
We may contract with various third parties for the provision and maintenance of the Website, Services and our business operations, and Joral Technologies may need to share your personal information and data generated by cookies and aggregate information (collectively, “information”) with these providers and service agencies. The providers and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you. If you complete a survey, we also may share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.
3. INFORMATION DISCLOSED TO LAW ENFORCEMENT OR GOVERNMENT OFFICIALS
We will disclose your information, including, without limitation, your name, city, province, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.
4. IN THE EVENT OF A CHANGE OF CONTROL OR BANKRUPTCY
In the event that Joral Technologies undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of Joral Technologies’ assets to which this Website relates or other corporate reorganization in which Joral Technologies participates, and is thus merged with or acquired by a third-party entity (a “Successor”), Joral Technologies hereby reserves the right to transfer the information we have collected from the users of the Website and/or Services to such Successor.
In addition, in the event of Joral Technologies’ bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors’ rights generally, Joral Technologies may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Website and/or Services to non-affiliated third parties in such event.
G. Links to External Websites
H. Updating, Deleting and Correcting Your Personal Information
You can review, correct and delete your personal information by contacting Joral Technologies:
222 Prescott Street
Kemptville, ON K0G 1J0